Dumlao Immigration (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website [Insert Website URL] and engage in our immigration services.
By using our services or accessing our website, you consent to the collection and use of your information as outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services or website.
1. Information We Collect
We collect the following types of personal information:
- Personal Information: When you use our services, we may collect personal details, such as your name, date of birth, nationality, contact information (phone number, email address), passport information, and other details relevant to your immigration process.
- Non-Personal Information: This includes details such as IP address, browser type, operating system, and usage data related to your interaction with our website.
- Sensitive Personal Data: Depending on the services you request, we may collect sensitive personal information such as biometric data, financial information, or health records necessary for processing your immigration case.
- Cookies and Tracking Technologies: We use cookies and other technologies to improve user experience and track website activity, which allows us to enhance and personalize your interactions with our website.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Immigration Services: To process and manage your immigration applications, including preparing and submitting necessary documents to immigration authorities.
- Communication: To communicate with you about the status of your case, updates, appointments, and other immigration-related matters.
- Marketing and Updates: With your consent, we may send you updates on relevant immigration news, services, and offers.
- Website Functionality: To improve the functionality and content of our website and to analyze trends and usage patterns.
- Legal Compliance: To comply with applicable legal and regulatory requirements in the immigration process.
3. How We Share Your Information
We may share your personal information in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers, including law firms, translation services, and immigration consultants, who assist with your case.
- Government and Immigration Authorities: As required by law, we may submit your personal information to government agencies, immigration authorities, or embassies for processing your immigration applications.
- Legal Requirements: We may disclose your personal data in response to legal requests, such as subpoenas, court orders, or other legal processes.
4. Data Security
We implement reasonable measures to safeguard the personal information you provide to us from unauthorized access, alteration, or destruction. However, please be aware that no security system is perfect, and we cannot guarantee the security of your data transmitted over the internet.
5. Your Rights and Choices
You have certain rights regarding your personal data:
- Access and Rectification: You can request access to the personal information we hold about you and request corrections if the information is inaccurate.
- Data Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
- Withdraw Consent: If you have previously provided consent for marketing communications, you can withdraw that consent at any time by unsubscribing from emails or contacting us directly.
- Objection to Processing: In certain cases, you may object to our processing of your personal data, including for marketing purposes.
6. Third-Party Websites
Our website may contain links to third-party websites or services that are not under our control. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal information.
7. International Transfers
If you are located outside of New Zealand, please be aware that your personal information may be transferred to, stored, and processed in New Zealand or other countries. By using our services, you consent to the transfer of your personal information to these locations.
8. Children’s Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such data.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. Please review this Privacy Policy regularly to stay informed about how we protect your personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at: